salesIQ

Discover the future of customer engagement

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

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Why WebSeeder

About the Company

WebSeeder Technologies is a dynamic and innovative tech company that specializes in delivering web solutions, pushing the boundaries of creativity and technology. Our passion lies in crafting exceptional digital experiences that resonate with audiences across the globe. With a team of highly skilled professionals, we transform ideas into reality, fostering growth and success in the digital landscape. Where innovation meets impact. We’re not just a tech company; we’re your partners in growth, your guides through the digital landscape. Our passion lies in crafting exceptional digital experiences that elevate your brand and drive results. With a blend of creativity, technology, and strategy, we’re here to nurture your online presence from seed to success.

Marketing

Sales

Support

01 Marketing

Unlock global opportunities with SalesIQ. Seamlessly connect and engage with diverse prospects across borders and from various channels—all within a unified platform.

Grab their attention with tailored messaging

Welcome every website visitor with open arms! Configure automated triggers in WebSeeder SalesIQ to kick off chats at precisely the right moment. Whether it’s a friendly message or a custom banner tailored to their interests and browsing duration, let’s engage those prospects!

Engage and route prospects with full context

Unlock a deeper understanding of each prospect’s interests by analyzing their website visits and past chat interactions. Armed with these insights, tailor your responses—whether it’s providing relevant information or routing them to the ideal live chat agent.

Integrate with major marketing apps

Seamlessly link WebSeeder CRM with WebSeeder SalesIQ to effortlessly view, add, access, and synchronize prospect data across both applications. This robust two-way sync ensures your data is readily available whenever you need it. Plus, leverage the contact information stored in WebSeeder CRM to send precisely targeted emails and newsletters to your prospects, courtesy of our seamless integration with WebSeeder Campaigns.

Analyze how your content performs

Uncover valuable insights from the data within WebSeeder SalesIQ to pinpoint your prospects’ key interests on your website. Armed with this knowledge, fine-tune your product or service promotions, and then assess prospect engagement to laser-focus your marketing strategies.

02 Sales

Unlock improved sales and accelerate lead conversion effortlessly. Engage your prospects proactively with SalesIQ, leaving a lasting impression that captivates.

Let a bot handle the small talk

Empower your customer interactions with personalized chatbots that handle small talk and provide relevant answers to basic queries. By doing so, you’ll free up your agents’ time for more complex tasks.

Segment and match leads to your sales reps

Guide leads to the agent most suited to address their inquiries by leveraging their website engagement. With SalesIQ’s customer engagement analytics, your agents gain valuable context—understanding each lead’s interaction history—to enhance their conversations.

Switch to a call with the click of a button

Sometimes, a simple phone call can be the difference between making a sale and losing a lead. Show your prospects they matter by connecting instantly over an audio call launched from your live chat window.

Integrate with CRM for better data

Streamline lead and contact management with WebSeeder CRM integration in WebSeeder SalesIQ. This robust two-way sync ensures seamless customer engagement—prospect data at your fingertips, ready for targeted nurturing to convert leads into loyal customers.

Prioritize your engagement with lead scores

Identify which prospects are most likely to convert using SalesIQ’s lead scoring feature. Create your own custom scoring rules to ensure your live agents only spend time with genuine prospects.

Translate conversations in real time

Converse with your potential customers in their preferred languages. SalesIQ can instantly translate chat messages from other languages into English and then translate your response back into the sender’s original language.

03 Support

“Enhance your customer support by resolving tickets more efficiently. Offer seamless, real-time assistance to your customers using SalesIQ.”

Automate your support with custom chatbots

Tap into the potential of automation with our flexible, low-code bot builder. Craft automated assistants that handle initial customer queries, engage in small talk, and even showcase relevant articles—all before a live support agent steps in.

Integrate with your help desk

Seamlessly integrate your help desk software with Webseeder SalesIQ’s live chat. Now, support agents can handle existing tickets, create new ones, and even screen share with customers—all without leaving the WebSeeder SalesIQ environment.

Support your mobile experience

Extend the exceptional live-chat experience your customers love on your website to your mobile app. With Mobilisten by WebSeeder SalesIQ—an SDK compatible with iOS, Android, and React Native platforms—users can seamlessly start conversations right within your proprietary app.

Transfer tricky support sessions to an audio call

Unlock the benefits of phone support without the headache of intricate installations. With Webseeder SalesIQ, simply place an audio call from the chat window to gather a comprehensive account of your customer’s issues—enabling you to resolve their problems swiftly.

Support your customers with fewer agents

Enhance your support interactions by integrating FAQs, canned replies, small talk, business terms, and help articles into WebSeeder SalesIQ. The chatbots you configure can swiftly address customer queries using this valuable data.

Set up advanced monitoring and reports

Keep a watchful eye on your freshly trained support reps through chat monitoring, or take a panoramic view of your entire team using our user-friendly monitoring dashboard. With WebSeeder SalesIQ’s feedback and reports modules, you can capture your agents’ performance in a single click.

Our Products Benefits

Get Started Instantly

Convert Leads to Customer

Connect to CRM

Overcome the language barrier

Pick Up Right where you Left off

Streamline Engagement with Automation

New Success Stories Everyday.

“WebSeeder’s Sales IQ is a game-changer! As an online retailer, I needed insights beyond basic analytics. With Sales IQ, I discovered hidden patterns in customer behavior, optimized my sales funnel, and boosted conversions. It’s like having a secret weapon in my e-commerce arsenal.”

“Sales IQ turned our startup’s sales team into superheroes. The real-time lead scoring, predictive analytics, and personalized recommendations transformed how we engage with prospects. Plus, the intuitive interface makes it a joy to use—even for non-techies!”

“WebSeeder’s Sales IQ isn’t just data; it’s actionable intelligence. Our outbound campaigns became laser-focused, thanks to lead prioritization and behavioral insights. Closing deals feels less like guesswork and more like strategic chess. Highly recommend!”

Make deals over mobile

Connect and interact with your prospects and customers on the go—wherever you are, whenever you're needed. WebSeeder SalesIQ’s robust mobile app packs all the potent features of our software in a compact app for your phones and tablets.